At Montezuma Travel Group, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and book our transportation services in Costa Rica.
To provide reliable transfer services, we collect the following types of information:
Personal Identification: Name, email address, phone number, and nationality.
Travel Details: Pickup and drop-off locations (e.g., Aeropuerto Liberia, SJO, Santa Teresa), travel date, pickup time, and number of passengers.
Payment Information: When you make a secure online payment, your billing details are processed through encrypted payment gateways. We do not store your full credit card details on our servers.
Technical Data: IP address, browser type, and usage data collected through cookies to improve your website experience.
We use your data specifically to:
Process and confirm your transportation bookings.
Send instant confirmation emails and travel updates.
Communicate with you regarding pickup details or flight delays.
Improve our fleet services and website functionality based on customer feedback.
Comply with legal obligations and insurance requirements in Costa Rica.
We do not sell or rent your personal information to third parties. We only share data with:
Our Drivers: Only necessary details (name and pickup info) to ensure a smooth transfer.
Payment Processors: To complete secure transactions.
Legal Authorities: If required by Costa Rican law or to protect our rights and safety.
We implement industry-standard security measures, including SSL encryption, to protect your data during transmission. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure.
You have the right to:
Request access to the personal data we hold about you.
Request correction of any incorrect information.
Request deletion of your data (subject to legal or contractual obligations like insurance records).
Opt-out of any marketing communications.
If you have any questions about this Privacy Policy, please contact us:
Email: info@montezumatravel.com
Phone/WhatsApp: +506 8888-8888
Address: Montezuma, Puntarenas, Costa Rica
Costa Rica’s trusted transportation service. Private,comfortable, and reliable transfers to any destination in the
country.
